Guaranteed Clean or Your Money Back: 4 Ways to Put You at Ease
ComfoClean takes a great deal of pride in our range of unique carpet cleaning guarantees. In combination with our unparalleled customer service, we strongly believe that no company in the entire Bellevue/Redmond area can match the level of value we provide. In fact, did you know that only 25% of carpet cleaning companies provide their customers with any type of guarantee? This is one of many key differences ComfoClean offers.
With this in mind, please read more about our guarantees below:
10-Day / 30-Day Warranty
At ComfoClean, we’re so confident that our highly trained, knowledgeable technicians and our top-of-the-line equipment will clean your home, we back up our services up with a 30-Day Guarantee. During this time, if a stain or traffic line returns, we’ll come back and clean it again at no charge. (Please note: The Premium package comes with a 30-day warranty, while the Standard package comes with a 10-day warranty.)
In addition to the above, every client we service can look forward to our unique “triple” guarantee:
- Safety – We guarantee to clean your Bellevue home using only chemicals certified to be safe and non-toxic.
- Quality – Every one of our experienced technicians undergoes continuous training using top-of-the-line equipment.
- Confidentiality & Security – At ComfoClean, we have the utmost respect for your privacy. As such, all of your contact and billing information, as well as what we see and hear in your home, is kept strictly confidential and is never shared with anyone.
1-Year Dupont Protection Insurance
At ComfoClean, we’re confident that our Dupont carpet protector will work so well that we guarantee you won’t experience any new permanent stains for the next year. In other words, this means that when your next yearly professional carpet cleaning rolls around, we’ll be able to remove any stains that have occurred. In the rare case that the stain continues to persist, we’ll gladly refund your money for the Dupont Teflon Protection. (Please note: this guarantee does not cover stains caused by bleach, paint, dyes, acid, and pet stains such as urine).